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Implementing a Customer Relationship Management (CRM) system is a significant undertaking for any organisation. When done right, it can revolutionise the way businesses manage their relationships with customers, increase operational efficiency, and where necessary, drive revenue growth. However, many CRM implementations fail to meet expectations or in some cases, even get off the ground. It […]

Apprenticeships provide a valuable opportunity for organisations to cultivate a skilled workforce while offering individuals in their community a chance to learn, earn and grow in their chosen skillsets. The introduction of apprenticeship Standards, written for employers by employers means that those completing a role-relevant apprenticeship are considered more rounded individuals who, as well as