Connect, collaborate, and grow your business with Microsoft Dynamics 365
No matter what sector you are in, or what services you provide, being able to consolidate all of your customer, sales, marketing and operational data into one centralised hub will lead to a number of organisational efficiencies.
The most common pain points that we hear from our clients include:
- An inability to deliver an Exceptional customer experience due to inadequate software
- Bad decision making due to inaccessible or inaccurate data
- A difficulty in sales forecasting due to different formats
- Inefficiencies and low productivity due to a lack of streamlined processes
Microsoft Dynamics 365 is a comprehensive business management software that can integrate various aspects of your organisation’s operations into a single platform.
With its wide range of features and capabilities, Dynamics 365 helps organisations create efficiencies, enhance customer relationships, align sales and marketing activities and make better data-driven decisions.
Microsoft Dynamics 365 combines the power of customer relationship management (CRM) with artificial intelligence (AI) and business intelligence (BI) to provide a holistic solution for businesses of all sizes. From managing customer interactions to automating administrative tasks, Dynamics 365 offers a suite of applications that address various business needs.
From Manual Systems to Automation
By leveraging the power of automation, artificial intelligence, and business intelligence, Microsoft Dynamics 365 enables organisations to automate processes, gain insights from data, and make informed decisions.
It eliminates the need for manual data entry and provides real-time visibility into key business metrics. This enables organisations to streamline their operations, reduce errors and costs, eliminate delays and improve productivity
Automation also allows businesses to integrate various other systems and applications, creating a seamless flow of information across departments. This enables better collaboration, data sharing, and decision-making, leading to improved overall business performance.
Microsoft Dynamics 365 offers a comprehensive solution for streamlining business operations through automation and insights.
Tailor the solution specifically for your business
We believe that a CRM system should work the way you want it to, not the other way around.
Microsoft Dynamics 365 offers a range of customization options that allow organizations to tailor the solution to their specific business needs
Our CRM experts will design a solution that is tailored to the needs of your business that works the way you want it to work.
By customising Dynamics 365 to fit your business needs, you can enhance user adoption, improve efficiency, and drive growth.
Key Features of Microsoft Dynamics 365
Unified Business Applications: Dynamics 365 brings together various business applications, including CRM, ERP, marketing automation, and customer service, into a single, integrated platform.
AI-Driven Insights: Dynamics 365 leverages the power of artificial intelligence to provide valuable insights from customer and market data helping organisations make informed decisions and optimise their business strategies.
Business Intelligence: Dynamics 365 includes built-in business intelligence capabilities that enable organisations to analyse data, create reports, and visualise key metrics.
Customer Relationship Management: Dynamics 365 offers robust CRM functionalities, allowing organisations to manage their customer interactions, track sales leads, and provide more personalised customer experiences.
Document Management: Dynamics 365 provides document management capabilities, allowing organisations to store, organise, and share documents securely. This improves collaboration, streamlines workflows, and ensures that the right information is accessible to the right people.
Ongoing Training and Support
We provide flexible, tailored and cost effective end-user training solutions and ongoing support your organisation needs to ensure you stay ahead of the competition.
We can help your teams prepare for go-live with our tailored, role-based training and mentoring programme support.
We believe is making training as applicable to a user as possible. That is what we develop training programmes and resources that reflect user’s requirements to incorporate the individual business processes and workflows for each user group or role.
Getting Started with Microsoft Dynamics 365
Implementing Microsoft Dynamics 365 involves careful planning, implementation, and training to ensure a successful adoption.
In order to ensure your CRM project has a timely and cost-effective completion, we offer complete CRM project management and implementation support, as well as a full suite of other capabilities that can help maximise the potential of your project.
To achieve the specified system solution, we employ the skills of system architects, data migration and integration leads, product experts and developers.
We can work with your in-house resource, which means you don’t have the expense of contracting someone full-time if it’s not needed.
