Microsoft Dynamics Training and Support
Whether you are implementing Microsoft D365 as a central business system or one of its APPs for Sales, Marketing, Customer Service or Apprentice Recruitment, any system is only as good as its users.
We can help your teams prepare for go-live with our tailored, role-based training and mentoring programme support.
We provide flexible, tailored and cost effective end-user training solutions
We take a mentoring approach to our User Training service, transferring system and workflow knowledge during the implementation period through a series of training sessions, supported by short training videos.
This means that the right training is available to the right people, at the right time.
We believe is making training as applicable to a user as possible.
That is what we develop training programmes and resources for users of Dynamics 365 and its associated Apps that reflect their system usages and ways of working to incorporate the individual business processes and workflows for each user group or role.
The level of adoption for any new system can be directly related to the quality of staff training. That is why we always recommend using bespoke materials that are created to support a training programme tailored to your business, your processes and your system build.
We work in partnership with our Microsoft D365 clients to develop bespoke end-user training programmes and resources which reflect their workflow and system usage to promote full-user adoption, allowing organisations to realise the benefits and business case outcomes they envisaged at the outset.
Super Users
We find that using a combination of a specialist Microsoft D365 training consultancy and a cohort of internal Super Users is often the best way to train your end-users.
By combining internal business expertise with the knowledge of our experienced Microsoft Dynamics training consultants, together we can create a training programme and set of on-demand resources that are relevant to the job function, skill set and user access of your identified super-users and target users.
We help organisations build internal training capability, ensuring your super-users are equipped and confident to cascade training at go-live and during subsequent business as usual usage.
Training Videos
Short-bitesize videos that deliver specific training your business, your processes and your system
Experiential Design
We train the way your users need to use the system so they can put their learning into practice immediately
Super Users
Combine specialist Microsoft D365 training consultancy and internal Super Users to create the best training resource
